Blocked Drain Plumber Hornsby FAQs

Yes. We inspect the job, explain what's involved, and tell you the price before anything starts. There's no charge for that visit, and no obligation to book once you know what it costs.

No. The price we quote is the price you pay. No exceptions, no surprise add-ons once the job's underway, even if it turns out messier than first thought.

Choose our website over the phone to lock in your job and $50 comes off the final price. It sits alongside the free quote and $0 call-out fee. You just need to book through the site first.

A licensed plumber looks at the job, walks you through what's causing it, and puts a number in front of you before any tool comes out. You approve it, or you don't. Either way there's no cost for asking.

Yes, and the "flushable" label doesn't change that. Wipes hold their shape long after toilet paper has broken apart, so they catch on rough pipe joints and tree roots and slowly build a blockage.

A lifetime labour warranty on every job. If it's not right, we come back. No questions, no cost, no time limit on that promise.

It's the grated pit at the lowest point of your sewer line, built so any backup spills onto the lawn instead of flooding the house. Watch for it bubbling or overflowing. That's usually the earliest warning something's blocked further along the pipe.

Yes. NSW plumbing licence #275278C, Master Plumber accredited, backed by $20 million public liability cover. Any plumber on our vans will show you the licence on-site if you ask.

Every day of the year, including Christmas Day and long weekends. A real plumber answers the phone regardless of what day it is.

Yes, every hour of every day. Ring at 3am and you'll get a licensed plumber on the line, not a machine and not an overseas centre reading from a script. If it's a genuine emergency, we're at your door in 30 minutes, guaranteed.

Sewage coming back up inside the house, the overflow gully pooling in the yard, or a rising toilet that keeps climbing, treat those as urgent. A sink taking its time to clear can usually hold until a normal booking.

Fill in the form on our contact page, or tell us on the phone you'd like to book that way instead. Either route qualifies for the $50 online-booking saving on top of your quote.

Constantly. Hornsby's bushland streets, the kind lining the reserves out past Bridge Road, are thick with mature blue gums and blackbutts. Their roots find their way into any hairline crack in an old clay pipe looking for moisture, and autumn leaf-fall only adds to what ends up in the line.

A lot of the Federation-era housing stock still runs on original earthenware pipes. They crack with age and give tree roots and debris somewhere to catch, so the same spot blocks again and again until it's relined or replaced.

We're on Hornsby streets most weeks, not just passing through for one job. Our plumbers know which streets sit low enough to flood in a downpour, close to the old quarry land now sitting under Hornsby Park, and which ones are still running old clay pipe.

Yes. Expect earthenware and clay drains on the older streets near the town centre, newer PVC on recent unit developments along the rail corridor, and everything in between depending on when the block was built.